Contact Us

We're here to help. Reach out for support, billing questions, privacy requests, or general inquiries.

LeanPathMD LLC

5900 Balcones Drive, Suite 100
Austin, TX 78731

Email: support@leanpathmd.com

Patient Support

Questions about your consultation, prescription status, or account.

support@leanpathmd.com

Privacy & HIPAA Requests

Requests to access, amend, or restrict your Protected Health Information.

privacy@leanpathmd.com

Billing

Questions about charges, refunds, or subscription management.

billing@leanpathmd.com

Provider & Partner Inquiries

Healthcare providers, pharmacies, or business partnership inquiries.

partners@leanpathmd.com

Response Times

We respond to all inquiries within 1–2 business days. For urgent medical questions, please use the messaging feature inside your patient dashboard. If you are experiencing a medical emergency, call 911 immediately.

Provider Network

Medical consultations on LeanPathMD are conducted by independently contracted, US-licensed physicians and nurse practitioners through our partner provider network. Providers are licensed in the states where patients are located at the time of consultation.

Pharmacy Partners

Prescriptions issued through LeanPathMD are fulfilled by our network of licensed, accredited pharmacies operating in compliance with all applicable federal and state pharmacy laws, including HIPAA, DSCSA, and state board of pharmacy regulations.

States We Serve

LeanPathMD currently serves patients in all 50 U.S. states. Services are available only to residents of states where our provider network holds active medical licenses. Eligibility is confirmed during the intake process.